Shipping Policy

Nutra Rush Organics is dedicated to providing a seamless and reliable shopping experience. Our Shipping Policy outlines the details of our shipping process to help you understand how your order will be handled and delivered.

1. Shipping Rates

Shipping rates are calculated based on several factors, including the shipping method, the destination of the order, the weight, and dimensions of the products in your cart.

Shipments to Zambia shall be subject to the above.

2. Shipping Methods

Orders are typically processed and prepared for shipment within 2 business days after your order is placed. Customized or personalized items may have longer processing times, and this will be clearly communicated on the product page.

3. Shipping Time

Shipping times may vary based on your location and the selected shipping method. The estimated delivery time will be provided upon confirmation of order and dispatch notification.

Please note that delivery times are approximate and subject to factors beyond our control, such as customs clearance for international shipments or inclement weather.

4. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email. We shall update on the status of your shipment. For more information contact [email protected].

5. Shipping Restrictions

Please be aware that we may not be able to ship certain products to specific locations due to legal restrictions or courier limitations. If this applies to your order, we will notify you as soon as possible.

6. Shipping Address

It is your responsibility to provide an accurate and complete shipping address. If an incorrect address is provided, please notify us immediately. We are not responsible for orders shipped to incorrectly provided addresses.

7. Lost or Stolen Packages

If you suspect that your package is lost or stolen, please contact us promptly. We will work with the carrier to attempt to locate and resolve the issue.

8. Contact Us

If you have any questions or concerns regarding our shipping policy, please reach out to our customer support team at [email protected]. We are here to assist you.

9. Policy Updates

We may update our Shipping Policy from time to time. Any changes will be reflected on this page, and the revised policy will be effective immediately upon posting.